Online
Direct
Most courier and parcel delivery
companies will make parcel tracking information available on their website.
When Daks Couriers takes control of a parcel, it immediately enters our computerized
tracking system; usually by virtue of a scanned bar code or unique tracking number.
By using your delivery, registration and customer numbers to identify yourself,
you are able to retrieve the details of parcels which you have sent or which
you are waiting to receive.
Online
- through the sender
If you have ever shopped with a
major online retailer, you will be familiar with vendor online parcel tracking.
What usually happens is that when you place and pay for your order, the vendor
will send you an email or online confirmation. This confirmation will also
contain a link for parcel tracking, which will usually take you directly to the
chosen courier’s webpage and retrieve the information about your parcel. You
will be able to see your parcel pass through all the steps in the delivery
cycle and will see when it has entered the final stage and is about to be
delivered to you. And when your parcel reaches Daks Couriers, we give you a
call to come pick it up or give us an address where it can be delivered.
Online
- via email
Some courier and parcel delivery
companies do not have online customer enquiry gateways. But at Daks Couriers,
we respond to all inquiries immediately they come in via email, website or
social media. We require you to avail us with your personal and parcel details
so that we can help you trace your package. This is particularly useful if you
are the one dispatching the parcels as it enables you to keep track of where
your package has reached.
Over
the phone
Sometimes the simplest way is the
best, particularly if you don't have all the details of the parcel in question.
Daks Couriers is able to find the details of any parcel in their own computer
system and give the details to you over the phone, once you have identified
yourself properly. All you have to do is call us and give us your tracking
number so that we help you find out where your package has reached.
Information
needed to track a parcel
- Sender's name and details
- Receiver's name and details
- Date dispatched
- Package reference/tracking
number
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