How Daks Couriers ensures timely delivery of your packages.

You've seen our bike couriers before, though you might not have known that they are actually couriers. Courier services are used by quite a number of businesses and organizations, including doctors, lawyers, automotive repair shops and other offices and hospitals.

Daks Couriers provides delivery services for businesses, and has accounts with some of its clients while the other businesses call "on the spot" for a one-time delivery. A business that uses our service frequently will usually set up an account with Daks Couriers. Daks Couriers then bills the business according to the terms of the contract signed between the two entities.

When a call comes in, the job is assigned to the next available courier or the specific courier assigned to that particular client. The dispatcher will then call the driver closest to being done with his current job, and send him immediately on the new job.

The benefit of using Daks Couriers is that we can deliver an item faster than it would have been if sent by other means. For example, someone may need to send a document to another person. They could do this by sending it through the mail. If the two parties are in the same city, this transaction is likely to take at least one day. Daks Couriers, however, usually can make it happen within hours. This can be as fast as within just 2hours.
Another benefit that Daks Couriers generally offers is the recording of information that can make our clients feel more secure. Postal services generally are not as efficient in this regard. Even text messages and e-mails may not be comparable. In many cases, without types of delivery confirmation, it can be confirmed that something was sent, but there is no confirmation as to whether it was received or when it was received. But with Daks Couriers, there is proof of delivery both from the delivery form and our PDAs that are used by our couriers. This way, the sender gets an automatic confirmation when the item is delivered.
Daks Couriers-Delivering Satisfaction

How to track your UPS packages

Online Direct

Most courier and parcel delivery companies will make parcel tracking information available on their website. When Daks Couriers takes control of a parcel, it immediately enters our computerized tracking system; usually by virtue of a scanned bar code or unique tracking number. By using your delivery, registration and customer numbers to identify yourself, you are able to retrieve the details of parcels which you have sent or which you are waiting to receive.

Online - through the sender

If you have ever shopped with a major online retailer, you will be familiar with vendor online parcel tracking. What usually happens is that when you place and pay for your order, the vendor will send you an email or online confirmation. This confirmation will also contain a link for parcel tracking, which will usually take you directly to the chosen courier’s webpage and retrieve the information about your parcel. You will be able to see your parcel pass through all the steps in the delivery cycle and will see when it has entered the final stage and is about to be delivered to you. And when your parcel reaches Daks Couriers, we give you a call to come pick it up or give us an address where it can be delivered.

Online - via email

Some courier and parcel delivery companies do not have online customer enquiry gateways. But at Daks Couriers, we respond to all inquiries immediately they come in via email, website or social media. We require you to avail us with your personal and parcel details so that we can help you trace your package. This is particularly useful if you are the one dispatching the parcels as it enables you to keep track of where your package has reached.

Over the phone

Sometimes the simplest way is the best, particularly if you don't have all the details of the parcel in question. Daks Couriers is able to find the details of any parcel in their own computer system and give the details to you over the phone, once you have identified yourself properly. All you have to do is call us and give us your tracking number so that we help you find out where your package has reached.

Information needed to track a parcel

• Sender's name and details
• Receiver's name and details
• Date dispatched
• Package reference/tracking number

THINKING OF A GOOD COURIER SERVICE, THINK OF DAKS COURIERS

Got a delivery to make? Daks Couriers is here to help. At Daks Couriers, Delivering Satisfaction is more than just a slogan. It’s a promise to our customers. Its exactly what you can count on from us.

The first and most obvious thing that makes a good courier service is the ability to deliver packages on time. While this may seem obvious, it isn't unheard of to read reviews or hear from friends or family members how a company with express delivery failed to get the parcel to its destination at all. But with Daks Couriers, your packages are delivered right into the hands of the recipient no matter their location.

Customer service is also a key component that any decent courier service needs to focus on. When customers have a question or need clarification about something, they shouldn't be forced to listen to a recording on the phone. That’s why when you call Daks Couriers, won’t listen to a recording on the phone, NO. You will immediately talk to a customer care person. And you email inquiries are responded to immediately.

 Pricing is another huge factor that consumers look at when deciding which company to go with. While being the cheapest company may initially appeal to people who need to ship packages out, this doesn't mean that the company offers the best service. Daks Couriers is affordable and our prices are very clear with no hidden costs at all.

Honesty is a factor that many companies and customers overlook. It makes sense that everything doesn't always happen perfectly and stuff happens that may delay the arrival of a package, even if the shipper paid for express delivery. It is not acceptable for lies to be the answer when that same customer calls wondering why the package didn't arrive as scheduled. And with Daks Couriers, there will be no lies because our deliveries are always on time.

Daks Couriers – Delivering Satisfaction!

Why you should use Daks Couriers for parcel and mail delivery countrywide

Daks couriers is Uganda’s leading privately owned document and package delivery company. We have been in existence for more than 10 years. Through this period we have become the number one transportation services company .we offer a reliable, secure, fast, efficient and affordable package delivery services.

We operate in over 100 districts countrywide. Our deliveries take at most 48 hours for the upcountry destinations and those meant for the city center are delivered on the same day with our prices ranging up to  Ush20,000/- from Ush4,000/- respectively.
Payment can be done by cash/credit depending on the volume and frequency of volume. Forget about the worries of your product not being delivered because we provide proof through Electronic Mobile devices called PDAs which is the new technology.

For more information write to us at info@dakscouriers.com , call us at 0312330000 or visit us at Plot 64 Kira Road, Kamokya
We are a company that delivers success